The number is made up.
I gave an owner a number in June and she asked the question almost nobody asks. Where does it come from. Not suspicious, just curious. I gave her the honest answer, which took about four minutes, and by the end of it she trusted the number less than when we started. So did I. Because the number is made up. Not wrong, not dishonest. Made up. And once you see how it gets made you can't unsee it.
Here's how a business gets priced. You take the earnings and you multiply them by something. Four. Five. Seven if the story is good.
Ask anyone in the industry where the multiple comes from and you'll get a real answer, delivered confidently. It comes from comparable transactions. What businesses like this one have recently sold for.
Which raises the obvious question that nobody asks in the meeting. Where did those multiples come from?
Comparables. Of course. Earlier ones.
It's agreement all the way down. Every number is justified by an earlier number that was justified the same way, and if you keep walking backward looking for the first one, the one derived from something solid, you don't find it. There's no bedrock. There's a very long chain of people being reasonable in reference to each other.
I want to argue with myself here, because there's a serious objection and it deserves better than a wave of the hand.
The multiple isn't arbitrary. It moves for reasons. It goes down when money is expensive, up when a sector is fashionable, down when a business depends on one person. Those are real forces and everyone in the room can name them. That isn't nothing. A number that responds to conditions is doing some kind of work.
And you can build the thing that supposedly doesn't need comparables. Project the cash flows, discount them back, arrive at a value from first principles. I've built plenty of them.
Every input is a guess. Growth rate, guess. Discount rate, a guess dressed as a rate. And the terminal value, which is usually most of the answer, is calculated by applying a multiple. So the model that was going to free us from convention ends by asking convention what it thinks.
So it's made up. But here's the part that took me longer to arrive at, and it's the part that matters.
Made up doesn't mean fake.
Money is made up. Nobody has found a dollar in the ground. It buys houses. A border is a line somebody drew and men have died on both sides of it. A company is a legal fiction that owns things and can be sued. The made-up category contains almost everything that runs a life.
Which changes the job, and this is the part I actually wanted to get to.
If value were a property of the business, sitting inside it like weight, then the only sensible thing an owner could do is improve the business and wait to be measured correctly. That's what most owners believe and it's why so many of them feel cheated at the end.
But if the number is an agreement, it lives in the space between the business and whoever's looking at it. And that space can be worked on. Not by lying about it. By making the thing legible. Three years of books that reconcile. A retention figure somebody has actually calculated rather than felt. An owner who can be gone a fortnight without the schedule collapsing. A written explanation of why the business grows after you leave, which is the question every buyer is silently asking and almost nobody answers out loud. None of that changes what the business does on a Tuesday. All of it changes the number.
Two businesses with identical earnings, identical margins, identical clients. One has its retention documented, its owner out of daily operations, three years of clean books, and a plain explanation of why it grows after a sale. The other has all of the same qualities and none of the evidence.
They aren't worth the same. They aren't close.
That should bother you a little. It bothers me.
It means the gap between two businesses is often not quality. It's legibility. The better operator can lose to the better-documented one, and something in me wants that not to be true, because it rewards a kind of work that feels adjacent to the real work.
I've made my peace with it, mostly, on the grounds that being understood isn't a trick. If nobody can see what you built, you haven't finished building it. The last part of the job is making it visible, and calling that part optional is how owners end up surprised at the closing table.
But I notice I had to talk myself into that, and I try to stay honest about the sentences I had to talk myself into.